Frequently Asked Questions
Find answers to the most common questions about using the ARELLO Licensee Verification Database. Click on a question to expand and learn more.
There are several reasons why you might not appear in search results:
- Your jurisdiction is not submitting data to ARELLO. Check the Jurisdiction Participation Report to see if your regulatory authority participates.
- Your jurisdiction requires NAR membership to be included in the database, and you are not a member.
- Your license was recently reactivated or you were inactive. It may take time for the updated data to be reflected.
- Your name data may be incorrect or formatted differently than what you’re searching for. Try variations of your name.
The ARELLO Licensee Verification Database aggregates license information from participating regulatory authorities across the United States and Canada.
Data is submitted at varying intervals depending on the jurisdiction.
Some jurisdictions submit updates daily, while others may submit weekly, monthly, or quarterly. The frequency depends on each jurisdiction’s systems and policies.
For the most current information about when your jurisdiction last submitted data, please refer to the Jurisdiction Participation and Submission Report.
The ARELLO Licensee Verification Database aggregates license information from participating regulatory authorities across the United States and Canada.
Data is submitted at varying intervals depending on the jurisdiction.
Some jurisdictions submit updates daily, while others may submit weekly, monthly, or quarterly. The frequency depends on each jurisdiction’s systems and policies.
For the most current information about when your jurisdiction last submitted data, please refer to the Jurisdiction Participation and Submission Report.
Icons in search results indicate the source of the license information. Understanding these icons helps you identify where the data originated.
Still have questions?
Our support team is happy to help with any questions about the database or your jurisdiction's participation.